Privacy Policy

Northern Helical Pile (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect information you provide through our website.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information You Provide Voluntarily

  • Name
  • Email address
  • Phone number
  • Project address
  • Photos or images you upload through our quote request form
  • Any other details you provide through our contact or quote request forms

Non-Personal Information Collected Automatically

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Other anonymous usage data, collected via Google Analytics

2. How We Use Your Information

We may use your information to:

  • Respond to quote requests and project inquiries
  • Provide customer support and follow up on helical pile installation projects
  • Send you updates or promotional information (only if you have voluntarily subscribed)
  • Improve website performance and user experience
  • Analyze website traffic using Google Analytics

3. Email Communications

If you choose to subscribe to our mailing list, we will use your email address solely for sending relevant updates, promotions, and company news. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers who assist us in operating our website, as long as they agree to keep your information confidential.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies, including Google Analytics and Google reCAPTCHA, to understand user behavior, prevent spam submissions, and improve our services. You can disable cookies in your browser settings, but some features of the site may not function properly.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. File Uploads

Our quote request form allows you to upload photos of your project site. These files are used solely to assess your project requirements and provide an accurate quote. Uploaded files are stored securely and are not shared with third parties.

8. Links to Other Websites

Our site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

9. Your Consent

By using our website, you consent to the terms of this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Northern Helical Pile
Phone: 416-986-6461
Email: rob@northernhelical.com
Website: northernhelical.com